Privacy Policy

At TremTech, we care about our users’ privacy. This privacy policy governs the way in which we collect, use, maintain, and disclose information collected from our users (each, a “User”). This policy applies to (the “Site”) and all products and services offered by the Site.

Personal Information

Personal information is data that can be used to identify or contact a single person.

We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, though this may prevent them from engaging in certain Site related activities. For example, email address, shipping, and payment information is required to place an order.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users register on the Site, place an order, or subscribe to our newsletter.

This information may include name, email address, mailing address, phone number, payment information, and any other relevant information.

Non-personal information

Non-personal information is data in a form that does not, on its own, permit direct association with any specific individual.

We collect non-personal information about Users whenever they interact with our Site. Non-personal identification information may include:

  • Technical information such as the browser name, the type of computer and means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
  • Information regarding User’s interaction with our Site, such as pageviews and search queries.

Web browser cookies

Our Site uses "cookies" to enhance User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

TremTech Electrical Systems Inc. collects and uses Users information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails
    The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.
    If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us directly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal information to others.

We may share non-personal identification information with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We use third party services to provide the best experience to our Users and administer activities on our behalf. Personal and non-personal information may be shared with third party service providers for the purposes outlined above. Examples of third party services we utilize may include:

  • Ecommerce software providers
  • Payment processors
  • Email marketing & mailing list management tools

Third party websites

Users may find content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

TremTech Electrical Systems Inc. has the discretion to update this privacy policy at any time. When we do, we revise the updated date on this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

TremTech Electrical Systems Inc.
8 Turner Court, Sussex, NB E4E 2S1

This Privacy Policy was updated on April 8, 2019.